BD Bijoy's Privacy Policy — How safe is your data with us

bd bijoy When you use (bdbijoy.bio), you naturally share certain information with us. This Privacy Policy has one purpose — to make sure you know exactly what we do with your data.

We believe transparency is the foundation of trust. Many platforms bury information in lengthy documents that everyday users can't easily understand. bd bijoy doesn't do that — everything here is explained in plain, simple language.

This policy applies to our website, mobile app, and all digital services offered by bd bijoy. By using the platform, you are deemed to have consented to this policy.

Bd bijoy collects the following types of data — only to the extent necessary for operating the platform:

Information you provide directly:

• Full name & date of birth (for identity verification)
• Mobile number & email address (for communication)
• National ID or passport details (for KYC purposes)
• Payment Method Details (bKash/Nagad number, etc.)
• Address details (where applicable)

Automatically collected information:

• IP address & device type
• Browser version & operating system
• When You Logged In and How Long You Were Active
• Betting History & Transaction Records
• Cookie & session data

Bd bijoy uses your data only for specific, necessary purposes. Each purpose is clearly outlined below:

For service delivery:

• Creating & managing your account
• Processing Deposits & Withdrawals
• Keeping betting and gaming services operational
• Delivering Bonuses & Promotions

To ensure security:

• Detecting and preventing fraud & money laundering
• Detecting unauthorized logins
• Verifying Identity via KYC
• Maintaining legal compliance

To Enhance Your Experience:

• Analyzing platform performance
• Sending personalised offers & bonuses
• Improving customer support
• Testing new features

Bd bijoy does not sell your data or share it with third parties for advertising purposes. However, limited information may be shared in specific circumstances:

Service Providers:

Only the necessary data is shared with selected partners for services such as payment processing, SMS gateways, and cloud hosting. These partners are contractually required to comply with bd bijoy's Privacy Policy.

Legal obligations:

Data may be disclosed in response to court orders, regulatory requests, or legal investigations. In such cases, bd bijoy always provides only the minimum information required.

In the event of a business transfer:

If bd bijoy merges with, is acquired by, or sells part of its business, user data may be transferred. You will be notified in advance should this occur.

Bd bijoy uses world-class technology to protect your data. Our data centers are ISO 27001 certified and monitored 24/7.

Technical Safeguards:

• 256-bit SSL/TLS Encryption: Military-grade encryption for all data transmission.
• Data Masking: Sensitive data (such as card numbers) remains masked even when stored.
• Firewall & DDoS Protection: Multi-layered security to prevent unauthorized access.
• Regular penetration testing: Third-party security experts conduct regular vulnerability assessments.

Administrative safeguards:

• Only authorised staff members can access user data.
• All staff undergo data protection training.
• Every data access is logged and audited.

Bd bijoy's website and app use cookies — small text files stored in your browser that help enhance your experience.

Bd bijoy believes you should have full control over your own data. Your rights are outlined below:

Bd bijoy services are strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

If we discover that an account has been created by anyone under the age of 18, it will be closed immediately and all associated data will be deleted.

Bd bijoy's servers are hosted in internationally certified data centers. In some cases, your data may be processed internationally. Regardless:

• The same high security standards are maintained.
• All data transfers are covered by contractual safeguards.
• GDPR and international data protection standards are fully observed.
• Only the minimum necessary data is transferred.

Bd bijoy does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account information: For as long as your account is active, and as required by law after closure.
• Transaction Records: Up to 7 years, in accordance with financial regulations.
• Support conversations: 3 years for dispute resolution.
• Log Files: Up to 90 days, for security purposes.
• KYC Documents: 5 years after account closure.

Once the retention period expires, data is securely and permanently deleted.

Bd bijoy may update this Privacy Policy from time to time. Before any significant changes:

• You will be notified in advance by email or SMS.
• A notification will be displayed upon logging in to the platform.
• The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

If you have any questions about this Privacy Policy or requests regarding your personal data:

• Email (Privacy Department): support@bdbijoy.bio
• Live chat: Available 24/7 — average response time 3 minutes
• In the subject line, write: "Privacy Request"

Our data privacy team will process your request within 30 days.